Effective Date: September 8, 2025
Last Updated: September 8, 2025

Limousine Vancouver Transportation (“we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of personal information entrusted to us by our clients, website visitors, and business partners. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Collection of Personal Information

We collect personal information only as necessary to provide our services and operate our business. This may include:

• Contact Information: Full name, phone number, email address, mailing address
• Booking Details: Pickup/drop-off locations, travel dates, passenger count, vehicle preferences
• Payment Information: Credit card details, billing address (processed securely via third-party providers)
• Website Usage Data: IP address, browser type, device information, pages visited, and cookies (see Section 6)

We collect this information through our website, phone calls, email correspondence, in-person interactions, and third-party booking platforms.

2. Use of Personal Information

We use your personal information for the following purposes:

• To process reservations and deliver transportation services
  To communicate confirmations, updates, and service-related notices
• To respond to inquiries and provide customer support
• To improve our website, services, and user experience
• To send promotional offers (with your consent)
• To comply with legal obligations and resolve disputes

We will not use your personal information for any purpose beyond those stated without your explicit consent.

3. Disclosure of Personal Information

We do not sell or rent your personal information. We may disclose your information to:

• Authorized service providers (e.g., payment processors, dispatch systems)
• Legal authorities when required by law, subpoena, or court order
• Insurance providers in case of incident or claim
• Business partners for analytics or operational support (only in anonymized or aggregated form)

All third parties are contractually obligated to maintain confidentiality and comply with applicable privacy laws.

4. Data Security

We take reasonable steps to protect your personal information using physical, electronic, and procedural safeguards. These include:

• Secure servers and encrypted data transmission
• Restricted access to personal data
• Regular security audits and staff training

While we strive to protect your data, no method of transmission over the internet is 100% secure. We encourage users to take precautions when sharing sensitive information.

5. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these sites. We recommend reviewing their privacy policies before providing any personal information.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze website traffic. Cookies may collect non-identifiable data such as:

• Browser type and version
• Pages visited and time spent
• Device type and operating system

You can disable cookies through your browser settings, but doing so may affect website functionality.

7. Your Rights

Under Canadian privacy law, you have the right to:

• Access and review your personal information
• Request corrections or updates
• Withdraw consent for marketing communications
• Request deletion of your data (subject to legal retention requirements)

To exercise these rights, please contact us using the details below.

8. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:Limousine Vancouver Transportation

📧 Email: info@vancouverlimoonline.com
📞 Phone: 604-561-9059
📍 Address: #142 – 757 W Hastings Street Vancouver, BC V6C1A1

9. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on our website with the revised effective date. Continued use of our services after changes implies acceptance of the revised policy.

10. Consent

By using our website or booking our services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.